Shipping policy
Shipping Policy
Last Updated: May 2026
Free Shipping Across The USA
FRISKY proudly offers FREE shipping on all orders within the United States.
Every order includes full tracking so you can follow your package from shipment to delivery.
Order Processing Times
- Orders are processed Monday through Friday
- Processing time is typically 1–2 business days
- During high-volume periods, processing may take up to 3–5 business days
- You will receive a shipping confirmation email once your order has been dispatched
Estimated Delivery Times
- United States: 4–10 business days
Please note that delivery times are estimates and may vary depending on:
- Carrier delays
- Weather conditions
- Holiday periods
- Incorrect shipping information
Order Tracking
All FRISKY orders include track & trace.
- Tracking details are sent via email after shipment
- Tracking may take 2–5 business days to update after dispatch
- If you need help tracking your order, contact us anytime
Shipping Address Accuracy
Customers are responsible for entering the correct shipping address at checkout.
FRISKY is not responsible for lost or delayed packages caused by incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your order appears delayed or lost in transit, please contact our support team and we will gladly assist you.
For packages marked as delivered but not received:
- Please check around your property and with neighbors
- Allow 1–2 business days for possible delayed delivery scanning
- Contact your local carrier for additional details
Customer Support
Our support team is here to help.
Email: contact@tryfrisky.com
Response Time: Within 1–2 business days
Policy Updates
FRISKY reserves the right to update or modify this Shipping Policy at any time without prior notice.
By placing an order with FRISKY, you agree to the terms outlined in this Shipping Policy.